Return policy – Myaccessoire

Return policy



Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange.

In order to receive a return, your item must be unused and in the same state you received it in. It must also be in the original packaging.

Several types of products cannot be returned. Perishable goods such as food, flowers or magazines cannot be returned. We also do not accept products for intimate or sanitary use, hazardous products or flammable gases or liquids.

Other items that cannot be returned:
Gift cards
Downloadable software
Some health and personal care products

To make a return, you must present us with a receipt or proof of purchase.

Please do not return your purchase to the manufacturer.

There are certain situations where only a partial refund is granted: (if any)
Books with obvious signs of use.
CD, DVD, VHS cassette, software, video game, cassette, or vinyl record that has been opened.
Any item that is not in its original state, is damaged or has certain missing parts for reasons that are not due to an error on our part.
Any item that is returned more than 30 days after delivery.

Refunds (if any)
Once we have received and inspected the returned item, we will send you an email to confirm that we have received it. We will also inform you of our decision regarding the approval or rejection of your claim.
If your application is approved, then your refund will be processed, and a credit will be automatically applied to your credit card or original payment method within a certain number of days.

Late or missing refunds (if any)
If you have not yet received your refund, please check your bank account again first.
Then contact your credit card issuer, as there may be a delay before your refund is officially posted.
Then contact your bank. There is often a processing time required for a refund to be posted.
If, after completing all these steps, you still have not received your refund, please contact us at

Sold items (if any)
Only items at current prices can be refunded. Unfortunately, the sold items are not refundable.

Exchanges (if any)
We replace an item only if it is defective or damaged. If in this case you want to exchange it for the same item, send us an email to and send us your article to: 1 avenue of the murger, Etampes, J, 91150, France.

If the returned item was identified as a gift at the time of purchase and was sent directly to you, you will receive a gift credit equal to that of your return. Once we have received the returned item, a gift certificate will be sent to you by mail.

If the item was not identified as a gift at the time of purchase, or if the gift donor preferred to receive the item first and give it to you later, we will send a refund to the gift donor and he will know that you have returned the item.

To return a product, you must mail it to: 1 aisle of the murger, Etampes, J, 91150, France.

It will be up to you to pay your own shipping fee to return your item. Shipping costs are non-refundable. If you receive a refund, the return fee will be deducted from it.

Depending on where you live, the time it takes to receive your exchanged product may vary.

If you are shipping an item worth more than $75, you should consider using a delivery service that allows you to track the shipment or take out delivery insurance. We do not guarantee that we will receive the item you return to us.
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